Shipping policy
Shipping Policy
At Alviso, we are committed to delivering your order quickly and efficiently.
Order Processing
Orders are typically processed within 1–3 business days after payment is received. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Times
Estimated delivery times may vary based on location and shipping method selected at checkout.
Typical delivery estimates:
- Standard Shipping: 3–7 business days
- Expedited Shipping: 1–3 business days
Please note that delivery times are estimates and are not guaranteed.
Lost or Delayed Packages
Alviso is not responsible for shipping delays caused by carriers, weather, or circumstances beyond our control. If your package is lost or significantly delayed, please contact us and we will do our best to assist.
Incorrect Shipping Information
Please ensure all shipping information is accurate before placing your order. We are not responsible for orders shipped to incorrectly provided addresses.
Contact Us
If you have any questions regarding shipping or your order status, please contact us through our website contact page.